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Guidance on building better digital services in government
Cliff Tyllick
Cliff Tyllick has worked on clear communication, usability, and Web development since the new authoring tools were HyperCard and Owl Guide—in other words, long before there was a World Wide Web. He is now the accessibility coordinator of the Texas Department of Aging and Disability Services.
Have you ever wished you could get inside the mind of Google? To figure out what makes its search engine tick? How great it would be if that were easy to do. Well, actually it is.